Returns or Exchanges. If you need to return or exchange J & J Educational Bootcamp materials that you have ordered, please contact Customer Service. Returns or exchanges must be received within 30 days of the delivery date and all materials must be in its original, saleable condition. No credit will be given for returns received after 60 days of the date of delivery.
Purchase orders from school and/or school districts may be faxed to 305-423-1999 or mailed to:
J & J Educational Boot Camp
5010 North Hiatus Road
Sunrise, FL 33351.
Checks must be mailed with the order form to:
5010 North Hiatus Road, Sunrise, FL 33351.
Credit card processing is done through our Secure Sockets Layer (SSL) or by dialing 1-888-423-1999.
1. Place the unopened item in the original manufacturer's packaging and shipping box (Please be sure to include all parts).
2. Fill out the bottom portion of your packing slip and enclose it with your return.
3. Use a return label and affix it OVER the original shipping label.
4. Use the United States Post Office or carrier of your choice and pay for the return shipping.
We encourage you to protect yourself from loss or theft by insuring the return item(s). Please save the receipt until you receive your refund or exchange. We regret that we will not be able to issue a refund for any items that are damaged or lost in shipping.